Thursday, April 19, 2012

Thoughts on Thursday

I am not ignorant! Sometimes I may be a bit 'blonde' and do dumb things though.......
The other day at work I took a call from a woman from out of state asking for the receiving department. I work for a small, family owned business that has 10 employees and 2 of us are part time office. We don't have a receiving department and I stated that we don't have anyone who specifically does that, one of the 2 owners takes care of it for the most part. She then asked for a name and I told her if she called back again I'd be sure to get the call to the correct person. Once again she asked for a name.....I refused..... Next she asks me why I have to be so ignorant and refuse to give her a name, so I hung up on her. I can usually tell whose call I need to put through and this woman was definitely phishing for more info, she clearly didn't know anything about us. One of my bosses has a name that could be either a man or woman. It's so funny (to me) when the person on the other end of the phones asks me when she will be back, they certainly don't know/haven't dealt with him. I never correct them, I just chuckle to myself. Since I am usually the first impression the caller gets of our company I try to be very pleasant on the phone but I do not give out more information than is necessary and what my bosses want. That's what's on my mind today! What would you have done?
I don't care for eggs Benedict, the yolks are runny......ewwww
When I attended the brown bag seminar over lunch at the library last week I was given a packet of seeds (peas) and a $10 gift certificate. That was a pleasant surprise :-)

4 comments:

  1. I think I would've asked for her name and number and said I would have someone call her back. If that wasn't satisfactory, I'd know there was something strange going on. I think you did the right thing at the time. You never know nowdays about how people will try to scam you.

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  2. Sounds like you are good at fielding the calls. I know after I remarried every time I would receive a call asking for me by my former name...that it was not someone I needed to speak to.

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  3. I think they where phishing for a name and you did the right thing. If you would have asked for a name and number she most likely would have hung up on you.
    Your cards are beautiful...I really need to create my quote scrapbook. Thank you for stopping by!

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  4. It was very rude of her to call you ignorant. Hanging up is proper since there is no need to speak like that. I have had some rude people this week too....what fun!

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